|
Starts screen recording of an agent's desktop. |
Supported Script Types
|
| Phone |
Properties
| Property | Details |
|---|---|
| ServerUrl |
This property is the URL corresponding to the Screen Recording web service installed at the customer premise. |
Branches
| Branch | Details |
|---|---|
|
Default |
Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the other branches are not defined. |
| OnRecordingError | Path taken when the status of screen recording is not detected within the duration of time specified. |
| OnError | Path taken when the action fails to execute properly. |
Tips & Tricks
- Startscrnrecord is used in conjunction with the Onanswer action.
- Startscrnrecord will stop an previous recording if no Stopscrnrecord action was encountered.