|
Interrupts a contact in order to detect a remote fax machine, allows a caller to send a fax, or to detect DTMF tones dialed by a caller. |
Supported Script Types
|
| Phone |
Properties
This action has no user-configurable properties.
Branches
| Branch | Details |
|---|---|
|
Default |
Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the other branches are not defined. |
|
OnFAX |
Path taken when a fax machine is detected. |
| OnDTMF | Path taken if the DetectDTMF property is set to TRUE and DTMF digits are present in the buffer. |
| OnINFO | Path taken when additional information is detected. |
Tips & Tricks
- When a script encounters an Interrupt event, the script processing that was occurring will be interrupted and jump to the appropriate branch condition.
- Most events stand alone and can be placed in a script to be executed by another action or script that triggers it. However, the Interrupt event is processed in the flow of a script.
- Typically, it is recommended placing the Interrupt immediately after the Begin action.
- The Interrupt action is triggered by Dtmf events that may occur anywhere in the script (after the Interrupt) during the contact.