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Receives data directly from a submitted custom form built with the Runapp or Indicate actions. |
Supported Script Types
Properties
None
Branches
| Branch | Details |
|---|---|
| Default | Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the other branches are not defined. |
Tips & Tricks
- Ondata is an event.
- When the agent clicks Submit, the script’s Ondata event is triggered.
- There can be only one Ondata event in a script.
- If there is an Unlink action after the Ondata event, the agent and caller are disconnected, and a survey is generated for the caller.
- When an agent enters data in a custom form and clicks Submit, a variable will be created based on the HTML tag of the submit button in the form and will contain the value entered by an agent.