|
Creates a prospective contact source (list) through Proactive XS rather than through CXone. |
Supported Script Types
|
| Phone |
Properties
| Property | Details |
|---|---|
| Name | Enter the name you want to give your source. Create Prospect v.1 used to carry this name; however, mapping requires that field be removed and stored here. |
Branches
| Branch | Details |
|---|---|
| Default | Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the other branches are not defined. |
| Error | Path taken when the action fails to execute properly. |
| NameAlreadyUsed | Path taken if the name provided already exists. |
| NoNameProvided | Path taken if the Name property is blank. |
| NameExceededLength | Path taken if the Name property is longer than 255 characters. |
Tips & Tricks
- Create Source is for use with Proactive XS only.
Phone Script Example Using Create Source
The script shown below is used to create a contact source, and defines the outcome branches for a source.
Double-click the Snippet to view the Snippet Properties Window.
Snippet Properties: Tree View | Text View | Download Text
Would you like to download this script?