Checkcallsup

Checks the call suppressionClosed Temporarily skips a contact when using the outbound dialer. lookup table to see if the phone number is there.

Supported Script Types

Phone

Properties

Property Details
DataValue Value of the item in the lookup table for which to search.

Branches

Branch Details
Found Path taken if a data value is found in the call suppressionClosed Temporarily skips a contact when using the outbound dialer. table and therefore the call should be suppressed.
NotFound Path taken if a data value is not found in the call suppression table and therefore the call should be made.
Error Path taken when the action fails to execute properly.

Tips & Tricks

  • If the value exists and has not expired, then the call must be suppressed.
  • Checkcallsup also passes back the Dialer Outcome/Disposition value to be used during dispositioning.