|
Adds an attachment to the structured variable created with Createemail. |
Supported Script Types
|
Properties
| Property | Details |
|---|---|
| ContainerVar | The name of the structured variable that contains all other variables. By default, "EML". |
| Filename | The path\name of the file to be attached. |
| Replace | Boolean. False appends the existing recipient list and True replaces it. |
Branches
| Branch | Details |
|---|---|
| Default | Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the other branches are not defined. The Default branch condition is always used. |
Tips & Tricks
- Multiple Attach actions can be present in a script.
- Files must be present on the CXone server to be attached. To upload files, go to CXone.
and select ACD. Go to Retention > Browse Files - There is no limitation on file types for outgoing email attachments.