The Not Final by Outcome Report displays details about the number of non-final calls that ended with each outcome, organized by attempt. For example, it displays the number of calls in the specified time period were busy on the first attempt.
The platform stores 90 days of data; however, you can only run this report with 30 days of data at a time.
Report Access: 
and select Reporting. Go to Outbound > Outbound Report Store.
The columns in this report display the attempt number on which the outcome occurred. The report rows display possible call outcomes.
The following outcomes, or dispositions
Result that the agent or system assigns to the contact when the interaction ends., appear as rows in the report:
- Abandon
- Agent Reschedule
- Agent Specific - Agent Unavailable
- Agent Specific - Queue Is Full
- Answering Machine
- Busy
- Callback Undeliverable
- Early Hang Up
- Error
- Fax
- Invalid Number
- ISDN Cause Code 102
- ISDN Cause Code 18
- ISDN Cause Code 21
- Network Busy
- No Ports
- Other
- Preview Reject
- RNA
- SMS Retry
- Suppression