The DNC Audit Report, available in the Outbound Report Store, displays the do not call (DNC) group requests including active and expired records based on the phone number you enter.
- Date
- The date and time the action occurred.
- Source
- The description of where the action occurred.
- Expiration
- The date the record expires. NULL means the record has no expiration date or the column is not applicable to the record.
- Notes
- The comments or notes captured during the event.
- Group Name
- The name of the do not call group associated with the action.
- Skill Name
- The name of the
Used to automate delivery of interactions based on agent skills, abilities, and knowledge associated with the action, if applicable. - Agent No
- The unique identifier of the agent who performed the action.
- First Name
- The first name of the agent who performed the action.
- Last Name
- The last name of the agent who performed the action.
- ContactId
- The unique contact identifier associated with the entry.