Notification Event | Description |
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CannotAddSkill | Cannot add skill: {0} |
CannotFindSkill | Skill not found: {0} |
NoPortAvailable | No ports: {0} |
SkillAlreadyRunning | Skill is already running: {0} |
SkillStandby | Skill in standby: {0} |
SkillStarted | Skill started: {0} |
SkillStopped | Skill stopped: {0} |
SkillStopping | Skill stopping: {0} |
SkillListRefilled | Cache for skill replenished: {0} |
SkillListRunningLow | Cache refill requests for skill returned zero records: {0} |
SkillReset | Skill reset: {0} |
StartSkillRequested | Request by agent {1} to start skill {0} |
StopSkillRequested | Request by agent {1} to stop skill {0} |
AgentlessPortPercentThrottled | BU agentless port percentage has been adjusted to {0} percent. {0} is an integer between 0 and 100 |
VirtualAgentCountChanged | Skill virtual agent count has been modified. {1}/ {2}: {0} - {0} is the name of the skill. {1} is an integer denoting the actual virtual agent count. {1} is the max virtual agent count for the skill. |
SkillFlushed | Notifies when a Personal Connection skill has its contact cache flushed - Queue reset for skill: {0} |
FilterCompleted | Filter completed for skill {0} there are {1} records remaining. |
FilterStarted | Filter started for skill {0}. |
ForceStopSkillRequested | Request by agent to force stop skill {0} |
FilterAborted | Filter aborted: {0} |
FilterCancelled | Filter cancelled: {0} |
FilterError | Filter errored: {0} |
SkillStarting | Skill starting: {0} |
StartSkillRequestedScheduler | Request by Scheduler to start skill {0} - Used when the Scheduler fires directing the skill to start |
StopSkillRequestedScheduler | Request by Scheduler to stop skill {0} - Used when the Scheduler fires the skill to shut down |
NoPorts | Message displayed in Skill Control notifications panel when insufficent agentless ports are encountered during outbound dialing. Explanation: You do not have sufficient agentless ports for the current agentless skills/campaigns. You can: reduce the number of running agentless skills/campaigns; modify your dialing ratio; or work with your Customer representative to increase your configured agentless ports. |
DefaultCompliance | Compliance default changed for {0} to the value of {1} - This is a notification that is displayed in the Outbound Skill Control when the default value for a compliance child field changed. See compliance. |
ChannelForcing | Forcing {1} channel to stop on skill: {0} - {0} is the name of the skill. {1} is either "Email" or "SMS". |
ChannelRunning | {1} channel entered running state for skill: {0} - {0} is the name of the skill. {1} is either "Email" or "SMS". |
ChannelStandby | {1} channel entered standby state for skill: {0} - {0} is the name of the skill. {1} is either "Email" or "SMS". |
ChannelStarting | {1} channel starting for skill: {0} - {0} is the name of the skill. {1} is either "Email" or "SMS". |
ChannelStopped | {1} channel entered stopped state for skill: {0} - {0} is the name of the skill. {1} is either "Email" or "SMS". |
ChannelStopping | {1} channel stopping for skill: {0} - {0} is the name of the skill. {1} is either "Email" or "SMS". |
ChannelUnspecified | {1} channel entered an unspecified state for skill: {0} - {0} is the name of the skill. {1} is either "Email" or "SMS". |
ForceStopRunningSkill | Skill {0} cannot be force stopped because it is currently running. The user needs to request to Stop the skill before requesting to Force Stop the skill. |
SkillBusy | Skill {0} currently changing status. Notification that tells the user that their requested action could not be processed because the skill is currently processing another action. |